You did not expect the crash. Though you might want it all behind you, the reality is that your work is just beginning. Insurance companies are not some evil bugbear to avoid—you need to work with them, but they are on the lookout for anything that might weaken your claim. It saves them money.

Look at our site long enough, you might notice our recommendation to avoid a call until you have a proper consultation. Regardless of whether you do or do not seek out counsel before an insurance call, USAToday recommends you cooperate clearly and concisely.

Do not assume fault

It is easy to conflate being the victim of a collision with being an authority on how the events took place. The fact is you are one piece of a big puzzle. There may be factors you are unaware of or investigative details that come to light through the process. Taking on blame for any part could hurt your claim.

Keep your emotions out of it

This is one of the hardest things in an injury claim. The crash injured you after all. Emotions run through everything in the process. But when talking with insurance companies, you want to stick to the basic facts of a caller’s questions. Do not expound on unnecessary details.

Pursue your fair compensation

There is nothing gained from acting like you are invincible after a car wreck. Talk to your doctor and listen to your body. Because you might be more hurt than you realize. Documentation and patience can make sure you get what you need.

Understand that you have experienced trauma and that your good intentions may muddy up your case. You have resources at your disposal to help keep things straight.